If you have other questions not listed below, feel free to contact us via WhatsApp or email for professional support.
A: Zhongchengguang Fiber Communication Equipment Co., Ltd is a 12-year professional direct manufacturer. We own full production workshops including hardware processing, mold making, injection molding, cable assembly, painting, finished assembly and independent testing laboratory, without middlemen, so we can offer competitive factory direct prices for global telecom wholesalers and engineering clients.
A: Yes, we fully support OEM & ODM customization. We can laser print your brand logo on cabinets/boxes, customize product size, internal structure, housing color, packaging design and produce new molds according to your drawings. Bulk orders enjoy free laser marking service, covering all fiber optic products like ODF frames, FTTH boxes, splice closures and fiber patch cords.
A: All our products meet international standards and are equipped with complete CE, RoHS and IP65 dustproof & waterproof test reports. Our in-house test lab supports waterproof, salt-spray, temperature-resistance and optical loss testing. We can send full certification documents and inspection reports for your customs clearance and project bidding upon your request.
A: We maintain stable inventory for mainstream standard products, which can be shipped within 3–7 working days after deposit confirmation. For customized OEM/ODM orders or large bulk orders, the lead time is 7–15 working days. Our complete automated production lines ensure stable output and on-time delivery.
A: We support sample orders for clients to test quality. Small quantity samples are available; clients only need to bear the freight cost. For standard off-the-shelf items, there is no strict MOQ; customized molded products have flexible MOQ based on your project demand, and we welcome small trial orders for new partners.
A: We offer reliable after-sales guarantee. If any defective products are caused by our production faults, we provide free replacement. Our WhatsApp team keeps 24-hour online support to solve your technical and order problems at any time. Our working hours are Monday-Saturday 8:00-18:00 (GMT+8), and we will reply to all inquiries within 24 hours.
A: We accept T/T as the main payment term; L/C at sight is negotiable for large orders. We support FOB, CFR, CIF trade terms, and we can arrange sea freight, air freight or international express (DHL/FedEx/UPS) according to your order weight and delivery urgency. We provide one-stop export supporting documents for global customs clearance.
A: You are sincerely welcome to visit our factory for inspection anytime. We have complete production workshops, sample showroom and professional testing lab for you to check our production capacity, equipment and product quality. Please contact our sales team via WhatsApp or email to make an appointment in advance.
hkonggt@gmail.com
Email
hkonggt@gmail.com
