Privacy Policy

1. Introduction

ZCG Optic Fiber Communication (“we”, “us”, “our”) respects the privacy rights of all visitors, customers and partners who access our official website. This Privacy Policy clarifies how we collect, use, store, protect and disclose your personal information when you browse our site, submit inquiry forms, send emails or contact us via WhatsApp and other channels. By visiting and using this website, you fully agree to the terms stated in this policy.

2. Information We Collect

2.1 Information You Voluntarily Submit

When you fill out the inquiry form on our website, send emails or contact our sales team, we may collect the following information you actively provide:

Full name, company name, job title
Contact details including email address, phone number, WhatsApp number
Purchase demand, product specifications, quantity requirements, project information and other inquiry content you leave in messages

2.2 Automatically Collected Technical Data

Our website will automatically record non-personal browsing data via cookies and access logs, including IP address, browser type, device model, access time, page browsing records, website stay duration and entry source. Such data cannot identify your personal identity and is only used for website operation analysis, visitor behavior statistics and service optimization.

3. Usage of Collected Information

We only use your information within the scope of legitimate business needs and will not use it for unauthorized purposes:

Reply to your product consultation, quotation demand, order follow-up and after-sales service requests;
Send product catalogs, latest product updates, factory new item notifications and industry relevant business information with your consent;
Optimize website page layout, product display and user browsing experience based on access data;
Prevent malicious access, website security risks and fraudulent inquiry behaviors to protect website and business security.

4. Information Storage & Protection

All collected customer information is stored in encrypted servers with strict access permission management. Only designated sales and administrative staff of our company have limited access to relevant contact data;
We adopt industry-standard data encryption, firewall protection and regular security backup mechanisms to avoid information leakage, loss, tampering and unauthorized disclosure;
We will retain your business contact information for a reasonable period for follow-up cooperation communication; if you require data deletion, please contact us via official email and we will process your request within 7 working days.

5. Third-Party Information Sharing

We promise not to sell, rent or transfer your personal identifiable information to any irrelevant third parties without your explicit written approval.

In the following limited scenarios, we may share necessary information only when required by law or order of competent authorities:

Comply with local national laws, judicial summons or official regulatory investigation requirements;
Protect the legal rights and property safety of our company, website users and public interests.

6. Cookie Notice

This website uses cookies to remember your browsing preferences, reduce repeated form filling and improve page loading efficiency. You can disable cookie functions through your browser settings at any time, but partial interactive functions of the website may be affected after disabling.

7. Your Rights

You have the right to access, correct, supplement or delete your personal information we have stored; you may unsubscribe from our promotional email distribution list at any time via the unsubscribe link in marketing emails. If you have any questions or complaints about this privacy policy and data processing, please email us at info@zcgfiber.com.

8. Policy Revision

We reserve the right to update and revise this Privacy Policy according to business adjustment and legal requirement changes. The revised version will be published on this page with the latest effective date. Your continued use of the website after revision publication shall be deemed recognition of the updated policy.

Effective Date: July 15, 2026